Special Offers
Shipping & Delivery

Customer Service - 
As soon as you place your order our team will pack
& despatch the item asap
Items are delivered within 1 - 3 business working days

Please find below the answers to all your questions.
Please feel free to contact us on 0745 448 9181

SPECIAL DELIVERY  - PLEASE READ TERMS AND CONDITIONS
SPECIAL DELIVERY IS A MONDAY TO FRIDAY SERVICE
YOUR ORDER MUST BE IN BY 12 MIDDAY
ORDERS PLACED AT WEEKENDS ARE DISPATCHED MONDAY FOR TUESDAY DELIVERY.

IMPORTANT...ORDERS PLACED ON FRIDAYS.. ORDER BEFORE 12 NOON
YOU HAVE THE CHOICE FOR NEXT DAY DELIVERY SATURDAY GUARANTEED SERVICE WHICH IS 12.50 OR NEXT DAY WHICH WILL BE MONDAY 7.95.  


 all items sent with Royal Mail or UPS or Parcelforce 

WE WILL POST YOUR GOODS FIRST CLASS THE DAY YOU PAY
PROVIDE ORDER IS BEFORE 12PM MIDDAY, WE CAN NOT BE HELD RESPONSIBLE
ONCE ORDER HAS BEEN PASSED TO ROYAL MAIL FOR DELIVERY 
TIMES. 

BAND MIN MAX POSTAGE
royal mail 1 2 £3.99
royal mail 3 4 £5.99
royal mail 5 6 £6.99
royal mail 7 8 £9.99
royal mail 9 10 £11.99
ADDITIONAL POSTAL SERVICES
NEXT DAY DELIVERY SATURDAY GUARANTEED      1   -  2   £12.50
NEXT DAY DELIVERY MONDAY TO FRIDAY 1   -  2   £7.95
INTERNATIONAL MAIL  PER ITEM       £10.15

Exchanges
If you need to swap the size or colour its fine, Just send back to us at the
address below, with a little note explaining what you would now like.
Remember to include your order number and return address.

Customer Services Shoechef
First Floor
Joseph Adamson Industrial Estate
Hyde
Cheshire
SK14 1EE
United Kingdom TELEPHONE 0745 448 9181 9AM - 6PM We are always here to help

Email shoechef@btinternet.com 

Refunds

If for any reason you are not satisfied with your purchase you can always return unused/unworn items within 28 days

SPECIAL DELIVERY SERVICE
THIS IS A TIMED SERVICE IF YOU ORDER MONDAY TO THURSDAY
YOUR ORDER WILL BE DELIVERED THE NEXT WORKING DAY PROVIDED YOUR ORDER IS PLACED BEFORE 12 MIDDAY. (IF YOUR ORDER IS NOT PLACED BY 12 NOON THEN IT WILL  ARRIVE THE FOLLOWING DAY, IT IS IMPORTANT TO HAVE YOUR ORDER IN BEFORE 12 MIDDAY
FOR NEXT DAY DELIVERY)
IF YOU ORDER BEFORE 12 MIDDAY ON A FRIDAY YOU HAVE THE CHOICE FOR NEXT DAY DELIVERY WHICH WILL BE MONDAY, OR PAY FOR SATURDAY GUARANTEED BY 12 MIDDAY. 

ORDERS PLACED ON WEBSITE ON A SATURDAY AND SUNDAY IMPORTANT INFORMATION
IF YOUR ORDER IS PLACED ON A SATURDAY OR SUNDAY YOUR PARCEL IS NOT TAKEN
TO THE POST OFFICE TILL MONDAY WHERE IT WILL BE SCANNED AND PUT FOR NEXT DAY DELIVERY
WHICH WILL BE TUESDAY. 
SPECIAL DELIVERY SERVICE WITH ROYAL MAIL IS A TIMED SERVICE FOR FURTHER DETAILS
ON THIS SERVICE PLEASE VISIT ROYAL MAIL WEBSITE. 

Returns Policy
RETURNS

Returning your items couldn’t be easier with our range of returns options, we offer
return for size swap or return for refund we offer 30 days return policy
returns must be paid for by customer

IF YOU WOULD LIKE A SIZE SWAP OR REFUND PLEASE READ ON..
OUR RETURNS ADDRESS IS ON THE TOP CORNER OF THE BAG
PLEASE SEND ITEM BACK WITH THE GREY BAG WE SENT THEM IN
AS IT HAS YOUR ADDRESS ON THAT WAY I CAN SEE
WHO YOU ARE.
IF YOU DO NOT HAVE THE BAG THEN PLEASE DO NOT WORRY
PUT A NOTE INSIDE ASKING FOR THE NEW SIZE YOU REQUIRE OR REFUND, ALONG WITH YOUR NAME AND ADDRESS

AS SOON AS I RECEIVE THIS RETURN I CAN SWAP OR REFUND
IF YOU NEED THE OTHERS SUPER FAST THEN IT IS EASIEST
TO RE ORDER AND JUST REQUEST A REFUND ON THOSE
WHAT EVER YOU PREFER.
HERE TO HELP NORMA
CLOGGIS LTD / SWAPS RETURNS
UNIT G
ADAMSON IND EST
OFF CROFT ST
HYDE CHESHIRE
SK14 1EE
 Christmas returns policy onlineOur extended Christmas returns policy is valid on any items purchased from Thursday 1st November up to, and including, Thursday 13th December. Any items purchased (online or in any standalone store) can be returned for a full refund until Sunday 13th January 2019. Any items purchased after 13th December will be subject to the usual 30-day policy.